Bab Lbladباب البلاد
Language: English

Services

Official online services

Fifty government websites and phone lines: what each one does, what you need to sign in, and whether it works from abroad.

Read on 10 October 2026

In short

  • You can order a birth certificate or a consular registration certificate online, with no account, and have it sent by registered post to your address abroad.
  • The consular portal lets you book an appointment, submit and track an application and pay online for passports, legalisation and civil status documents.
  • The land registry site lets you order a property certificate and track the formalities on a land title, and you can pay the housing tax online without an account.
  • The national digital identity app works with your national identity card. You need it to sign in to the online legalisation service and to the foreign exchange office app.
  • Online legalisation costs 20 dirhams per electronic signature or certified copy, and it requires a Moroccan national identity card, so you cannot use it without one.
  • Several phone lines are published only as Moroccan national numbers. The complaints portal gives a separate number for callers outside Morocco: +212 5 37 67 99 06.

Identity and civil status

Consular appointment (rendez-vous consulaire)

Request an appointment at your consulate for a consular service.

Run by
Ministère des Affaires Étrangères, de la Coopération Africaine et des Marocains Résidant à l'Étranger
Works from abroad
Yes

consulat.ma

Consulat.ma - Online consular services

Book appointments, submit and track applications and pay online for passports, legalisation and civil status documents.

Run by
Ministère des Affaires Étrangères, de la Coopération Africaine et des Marocains Résidant à l'Étranger
Works from abroad
Yes

consulat.ma

Mon Identité Numérique (Mon eID)

National digital identity app linked to your national identity card. You use it to create an account and sign in on other public online services.

Run by
Direction Générale de la Sûreté Nationale (DGSN)
To sign in
Your national identity card, then facial recognition or the card PIN.
App
Mon Identité Numérique (Android, iOS)

identitenumerique.ma

Watiqa.ma - Demande d'acte de naissance

Order a birth certificate extract or full copy online and receive it by registered post in Morocco or abroad.

Run by
Ministère de l'Intérieur
To sign in
No account. You upload a page of the family record book, an old certificate or your national identity card.
Works from abroad
Yes
Fee
You can pay by bank card.

watiqa.ma

Watiqa.ma - Demande d'attestation d'immatriculation consulaire

Order a consular registration certificate online and have it sent by registered post to the address you give.

Run by
Ministère des Affaires Etrangères
To sign in
No account. You upload scans of your national identity card, residence permit and passport, each an image or PDF of 3 MB at most.
Works from abroad
Yes

watiqa.ma

Wraqi (légalisation et signature en ligne)

Sign documents electronically, get certified true copies and a residence certificate, and have documents checked without going to an office.

Run by
Direction Générale des Collectivités Territoriales, Ministère de l'Intérieur
To sign in
Your national identity card and the national digital identity app.
App
Wraqi (App Store, Google Play)
Fee
20 dirhams per electronic signature and 20 dirhams per certified copy.

wraqi.ma

Justice

Property

ANCFCC - services en ligne

Order a property certificate or a cadastral plan, look up land publicity, pay land registry fees and file a complaint with the land registry.

Run by
Agence Nationale de la Conservation Foncière, du Cadastre et de la Cartographie (ANCFCC)

ancfcc.gov.ma

Mohafadati

Track all formalities carried out on a land title.

Run by
ANCFCC

ancfcc.gov.ma

Taxes

Direction Générale des Impôts - SIMPL

Get a tax identifier online, declare and pay tax on rental income, and pay the housing tax and the communal services tax.

Run by
Direction Générale des Impôts (DGI)

tax.gov.ma

Le Rendez-vous Fiscal

Book an appointment with a tax office.

Run by
Direction Générale des Impôts (DGI)

tax.rdv.gov.ma

Paiement TH-TSC sans compte

Pay the housing tax and the communal services tax online without creating an account.

Run by
Direction Générale des Impôts (DGI)
To sign in
No account.

tl.tax.gov.ma

Trésorerie Générale du Royaume - téléservices

Open an online account with the treasury, see your payment receipts and file a complaint online.

Run by
Trésorerie Générale du Royaume (TGR)
To sign in
A treasury online account. You register on the site and choose your profile, for example taxpayer.

tgr.gov.ma

Customs

Diw@nati

Use the customs administration's online services for businesses.

Run by
Administration des douanes et impôts indirects

www2.douane.gov.ma

OC CONNECT

Check the balance and history of your personal foreign-currency allowance and get an alert on each exchange operation.

Run by
Office des Changes
To sign in
The national digital identity app.
App
OC CONNECT (Android, iOS)
Fee
Free.

oc.gov.ma

Office des Changes (dont plateforme SMART)

Read the foreign exchange rules for Moroccans living abroad and file requests, declarations and complaints on the online platform.

Run by
Office des Changes
To sign in
No sign-in needed to read the rules.
Works from abroad
Yes
App
OC CONNECT

oc.gov.ma

Travel

Accès Maroc (e-Visa)

Check eligibility and apply for a visa, an electronic visa or an entry authorisation for Morocco.

Run by
Ministère des Affaires Etrangères
To sign in
No sign-in needed to check eligibility.
Works from abroad
Yes

acces-maroc.ma

ONDA - Guide du voyageur

Traveller guide of the airports authority: airport network, baggage, electronic visa and timetable guide.

Run by
Office National des Aéroports

onda.ma

Social security

CNOPS - Espace assuré

Insured members' space of the public-sector health insurance fund.

Run by
Caisse Nationale des Organismes de Prévoyance Sociale

cnops.org.ma

CNSS - services en ligne

Manage your social security procedures remotely, as an employer, employee, self-employed worker or beneficiary.

Run by
Caisse Nationale de la Sécurité Sociale (CNSS)

cnss.ma

Pensions

RCAR - services en ligne

Use the member, beneficiary and employer spaces, authenticate documents, ask for information and file complaints with this pension scheme.

Run by
Régime Collectif d'Allocation de Retraite (RCAR)
To sign in
An account in the member space or the beneficiary space.
App
Smart RCAR (Android, iOS)
Fee
The app is free.

rcar.ma

Moroccans abroad

Département des Marocains résidant à l'étranger (DMRE)

Official site for Moroccans living abroad: news, a tax guide, a directory of online services, a contact form for information and a duty phone line.

Run by
Département des MRE, Ministère des Affaires Étrangères, de la Coopération Africaine et des MRE
To sign in
No sign-in needed.
Works from abroad
Yes

mre.gov.ma

Fondation Hassan II - Déposer une plainte

Send the Foundation a signed complaint about a dispute in Morocco so that it can follow it up with the competent authorities.

Run by
Fondation Hassan II pour les Marocains Résidant à l'Etranger
To sign in
No account. The form asks for your national identity card number, your residence card abroad and a signed PDF. Someone filing for you needs a power of attorney.
Works from abroad
Yes

fh2mre.ma

Fondation Hassan II pour les Marocains Résidant à l'Etranger

Legal and social assistance, economic promotion, education and culture programmes, with a legal guide and direct contacts for each department.

Run by
Fondation Hassan II pour les Marocains Résidant à l'Etranger
To sign in
No sign-in needed.
Works from abroad
Yes

fh2mre.ma

Education

E-madrassa

Free online Arabic courses for the children of Moroccans living abroad.

Run by
Fondation Hassan II pour les Marocains Résidant à l'Etranger
To sign in
A free account. You sign up on the site.
Works from abroad
Yes
Fee
Free.

e-madrassa.ma

Work

Business

Directinfo (Registre central du commerce)

Search legal and financial information on Moroccan companies from the central commercial register and buy the documents online.

Run by
Office Marocain de la Propriété Industrielle et Commerciale (OMPIC)
To sign in
An account is needed to buy documents.

directinfo.ma

Water and electricity

Amendis

Manage your contract and pay your bills in the online agency.

Run by
Amendis (Veolia)
To sign in
A customer account.

amendis.ma

Fatourati

Pay bills online: national electricity bills, the regional water and electricity operators and some schools.

Run by
Centre Monétique Interbancaire (CMI)

fatourati.ma

Redal

Manage your account in the online customer space and sign up for electronic invoices.

Run by
Redal (Veolia)
To sign in
A customer account.

redal.ma

Complaints

Bureau d'Ordre Digital

Send a letter electronically to a ministry, public body or local authority that has joined, and get an acknowledgement of receipt.

Run by
Agence de développement digital

bodigital.gov.ma

Idarati

Look up any administrative procedure by theme or administration and find the public services available online.

Run by
Ministère de la Transition Numérique et de la Réforme de l'Administration
To sign in
No sign-in needed to read procedures.
Works from abroad
Yes

idarati.ma

Phone lines

NamePhoneFrom abroadHoursNote
DMRE - permanence téléphonique+212 700 009 734Monday to Friday, 16:30 to 18:30. Saturdays and public holidays, 09:00 to 13:00.Duty line of the department for Moroccans living abroad, for information and guidance.
Chikaya.ma3737+212 5 37 67 99 06Help line of the national complaints portal. In Morocco you can also dial 08 0200 3737.
Opération Marhaba - numéro vert080000 23 23Toll-free line of the yearly reception operation.
Fondation Hassan II pour les MRE - standard+212 5 37 27 46 50Main line of the Foundation for Moroccans living abroad.
Fondation Hassan II pour les MRE - pôle juridique+212 7 62 86 92 59Legal assistance department of the Foundation. The site lists this number under the heading "Marhaba 2026".
Fondation Hassan II pour les MRE - pôle économique+212 7 62 84 11 65Economic promotion department of the Foundation. The site lists this number under the heading "Marhaba 2026".
CCME+212 5 37 56 71 71Telephone of the council of the Moroccan community abroad, in Rabat.
Office des Changes - centre d'appel05 37 26 63 63Monday to Friday, 9:00 to 16:00.Call centre of the foreign exchange office.
DGI - Centre d'Information Téléphonique05 37 27 37 27Information centre of the tax administration.
ANCFCC - e-services+212 5 30 14 14 14Complaints, suggestions and information on the land registry's online services. Two other numbers are listed: +212 8 00 00 29 29 and +212 8 00 00 20 16.
RCAR0537 71 81 81Telephone of the pension scheme, shown on its home page.
OMPIC - Centre de Relation Clients0802 000 018Customer line for company information and commercial register services. A second number is listed: 0802 000 019.
OMPIC - standard+212 5 22 58 64 00Switchboard of the industrial and commercial property office.

See also